I have a choice of subjects. I can talk about how I got shit on by AVG, or I can go positive and talk about the latest issue of Rosario Vampire. We all know what I usually do.
Got a warning message that my AVG subscription was about to expire. How could that be? It's brand new. Model number 2011. I installed it in a fresh install of Windows 7 just a couple of months ago. I retyped the license key many times. No effect. I registered, nothing happened. I did get a hold of a technician on the phone. He gave me a new license, but it only extended the deadline by a few more days. Then he went and told me the original license had been activated in 2009 and made it sound like that I was trying to cheat them. I knew then and there that they had fucked me. You see, how do you activate a license in 2009 for a product that didn't get released until late 2010? Then wasn't purchased until late 2011 and installed.
This tricked had been employed before. Remember CompUSA? When they went out of business, I bought a bunch of anti-virus software for everybody I knew. A few days later I started getting multiple ears full of complaints that the software had expired. I learned later that some software manufacturers put an expiration date, or even deactivate unsold previous version licenses when new software comes out. AVG did it too. That brand new copy of AVG 2011 I paid $60 for a two year license was already set to expire at the end of 2011.
I wasn't going to yell at a phone jockey over this, he was just reading and doing what was written down for him by the guys that did the fucking in the first place. I kept my voice low and language clean and said simply that this was inexcusable and that I am no longer a customer of AVG and switched to a competitor.
In other news: I found an old webcomic. Stay tuned.
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